Billing
Zata.ai follows a prepaid monthly billing model, where customers pay in advance for a fixed amount of storage. Every subscription is valid for 30 days, regardless of the calendar month, providing predictable billing and transparent pricing.
Monthly Plans
Note: The revised pricing shown below is effective from 1 October 2026. Current pricing applies to subscriptions until 30 September 2026. See Zata Pricing Update — October 2026 for details.
Basic
1 TB
₹599
₹699
Standard
5 TB
₹2,970
₹3,470
Pro
10 TB
₹5,880
₹6,880
Business
25 TB
₹14,550
₹17,050
Enterprise
50 TB
₹28,800
₹33,800
Enterprise+
100 TB
₹57,000
₹67,000
Note: Prices shown are exclusive of GST. Applicable taxes will be added during billing.
Billing Cycle
All subscriptions are billed monthly.
One billing month is always 30 days.
The billing cycle begins on the date of payment.
Subscription Lifecycle
If a subscription is not renewed, the account progresses through the following stages:
Active
30 days
All services function normally.
Grace Period
5 days after expiry
Services continue to operate, allowing time to renew without interruption.
Retention
Up to 90 days after expiry
The account is suspended and cannot be accessed, but all stored data is safely retained. Renewing the subscription restores access.
Deletion Deletion
After 90 days
If a subscription is not renewed within 90 days of its expiry, all stored data is permanently deleted.
Renewing a Subscription
Customers can renew their subscription during the last 5 days of the current billing period or any time after it expires. The following scenarios demonstrate how renewals, late payments, and plan upgrades & downgrades are handled under Zata.ai's billing system:
1. Renew Before Expiry
If the same plan is renewed before expiry:
The new subscription is added after the current billing period.
No remaining subscription days are lost.
The next 30-day billing period starts immediately after the current one ends.
2. Renew After Expiry
If payment is made after the subscription has expired:
A Data Retention Fee is charged for the number of days between the expiry date and the payment date.
The fee is calculated using the plan's daily rate.
Daily Rate = Monthly Plan Price ÷ 30
After payment:
A new 30-day subscription begins from the payment date.
The Data Retention Fee is displayed as a separate line item on the invoice.
The Data Retention Fee may be charged for a maximum of 90 days after the subscription expires.
3. Upgrading a Storage Plan
Customers can upgrade to a larger storage plan at any time.
When upgrading:
The unused value of the current subscription is converted into credit.
The credit is automatically deducted from the price of the new plan.
A new 30-day billing period starts from the payment date.
This ensures customers only pay for the additional value of the upgraded plan.
4. Downgrading a Storage Plan
Downgrades are not permitted during an active billing period.
Once the current subscription expires, customers may switch to a smaller plan provided that:
The total stored data fits within the storage capacity of the selected plan.
Free Trial
Every new account receives a 15-day free trial with access to all available storage locations.
If a paid subscription is not purchased, the account is suspended after the trial ends.
Important Notes
Billing is prepaid and charged monthly.
Every billing period is exactly 30 days.
Renewing before expiry extends the subscription without losing any remaining days.
Renewing after expiry starts a new 30-day billing period from the payment date and includes a Data Retention Fee for the unpaid days.
Upgrading a plan immediately starts a new billing period, with unused subscription value automatically applied as credit.
Stored data is never deleted immediately after expiry. Data becomes eligible for deletion only after 90 days, and cannot be retrieved.
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