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  • Getting Started with Zata.ai
    • Create & activate Account
  • Dashboard
  • Manage
    • Bucket
      • Create Bucket
        • To store objects in a Bucket
      • Deleting the Bucket
      • Bucket Policy
      • Applying Limitations with Bucket Policies
      • Share an object with a presigned URL
    • Access Keys
      • Creating a New Access Key
    • Service URLs for Zata.ai S3
    • Migration
      • Migrate from AWS S3 storage to Zata.ai S3 storage
      • Migrate from Wasabi S3 storage to Zata.ai S3 storage
  • Users
    • Create a Subuser
    • Create a new access key and secret key for the specific subuser.
    • Roles
  • Account
    • Billing
    • Ingress and Egress Policy
  • KnowledgeBase
    • Integration
      • Connect Acronis Backup Gateway With ZATA.AI
      • Connect Bucket with CloudBerry
      • Connect MSP360 Backup With ZATA.AI
      • Connect Veeam Backup Gateway With ZATA.AI
      • Connect Ahsay cloud backup suite(ACBS) with Zata.ai
      • Connect Commvault Backup with ZATA.AI
      • Connect Vembu Backup with ZATA.AI
    • Mount S3 bucket to Linux operating system
    • Connect Bucket with S3 Client
    • Connect Bucket with Cyberduck
    • How to Transfer Data to Zata.ai Bucket Using Rclone
      • For Linux Server
      • For Windows Server
    • Connect S3 storage to CPanel
    • Backup your WordPress Site to Zata.ai S3 storage with using Updraft plugin.
    • Connect S3 Drive to Zata.ai
    • Mount Bucket to Local system using the TntDrive
    • How to Integrate QNAP NAS storage and Backup to Zata.ai
  • FAQ
    • What are the regions of Zata.ai?
    • What is the billing process for Zata.ai ?
    • What happens if I miss a Payment ?
    • How can I get support for billing-related issue?
    • What are the terms and conditions for using Zata.ai services?
    • Where can I find additional information on pricing and billing?
  • Support
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  • Prepaid Billing
  • Pay-as-you-go Billing
  1. Account

Billing

Prepaid Billing

Zata.ai’s prepaid billing model allows users to purchase storage in advance with flexible upgrade options.

Key Points:

  • Billing Cycle: The cycle starts on the date of purchase and continues for the selected duration (e.g., monthly or yearly).

  • Storage Upgrades: Users can upgrade storage anytime after 2 days from the initial purchase or a previous upgrade. When upgrading, a new billing cycle starts from the upgrade date. The remaining balance of the last plan is adjusted while upgrading to ensure fair billing.

  • Transaction Gap: A 48-hour transaction gap is maintained between consecutive upgrades to prevent billing discrepancies.

  • No Downgrade During Billing Cycle: Storage cannot be downgraded within the same cycle once upgraded.

  • Plan Renewal Window: Users can renew their current plan starting 5 days before the end of the billing cycle to avoid service interruptions. Whether renewal occurs 3, 4, or 5 days before the cycle ends, the next billing cycle will begin immediately after the current cycle ends.

  • Account Suspension on Non-Renewal: If the plan is not renewed by the end of the billing cycle, the user’s account and services will be suspended until renewal is completed.

Pay-as-you-go Billing

Zata.ai’s pay-as-you-go model provides a flexible billing structure where users pay based on actual storage consumption.

Key Points:

  • Billing Rate: ₹2.5 per TB per hour, billed monthly at the end of each billing cycle. Invoices are generated on a per-TB basis.

  • Minimum Billing Commitment: Once enrolled in pay-as-you-go, users will be charged for a minimum of 1 TB of storage per billing cycle, regardless of actual consumption.

  • Invoice Generation & Delivery: An invoice is generated at the end of each billing cycle (one month from plan activation) and sent via email, and is also available in the billing section of the dashboard.

  • Payment Terms: Users have 7 days from invoice generation to complete payment. Accounts will be suspended if payment is not received within this period.

  • No Fixed Commitment: Users pay only for the storage they use beyond the 1 TB minimum during the billing period.

  • Storage Scaling: Storage usage is tracked dynamically, and charges are calculated accordingly.

  • Automatic Billing: Total usage is calculated at the end of each cycle, and the invoice is generated automatically.

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Last updated 16 days ago