# Raise a Support Ticket

The **Submit a Ticket** page is used to raise a new support request.

Users can:

* Enter their email in the **Requester** field.
* Add a clear **Subject** describing the issue.
* Select the **Type** of issue (Technical, Billing, Account, etc.).
* Choose the **Priority** based on urgency.
* Select the **Product** (e.g., Zata AI).
* Describe the issue in detail in the **Description** box.

After submitting, the ticket is sent to the support team for review and resolution.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zata.ai/support/raise-a-support-ticket.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.