> For the complete documentation index, see [llms.txt](https://docs.zata.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zata.ai/support/raise-a-support-ticket.md).

# Raise a Support Ticket

The **Submit a Ticket** page is used to raise a new support request.

Users can:

* Enter their email in the **Requester** field.
* Add a clear **Subject** describing the issue.
* Select the **Type** of issue (Technical, Billing, Account, etc.).
* Choose the **Priority** based on urgency.
* Select the **Product** (e.g., Zata AI).
* Describe the issue in detail in the **Description** box.

After submitting, the ticket is sent to the support team for review and resolution.